Expert Massachusetts Lemon Law Legal Services
Protect your rights and recover compensation for your defective vehicle with dedicated legal representation from Robison Lemon Law Group, LLC.
Why You Need a Massachusetts Lemon Law Attorney
Filing a Massachusetts lemon law claim against an automaker is not a straightforward process. Manufacturers employ teams of experienced attorneys whose sole purpose is to minimize payouts and deny legitimate claims. Without proper legal representation, consumers often accept lowball settlement offers or miss critical procedural deadlines that can destroy an otherwise valid claim.
Emma C. Robison, Esq. and Robison Lemon Law Group, LLC provide the legal expertise necessary to level the playing field and seek justice for vehicle owners throughout Massachusetts.
- Expert knowledge of ALM GL ch. 90 § 7N½ (New vehicles) and M.G.L. c. 90 § 7N¼ (Used vehicles): Understanding the specific statutory requirements for both new car lemon law and used vehicle claims is essential for success.
- Protection against manufacturer intimidation tactics: Automakers frequently pressure consumers into accepting inadequate cash settlement offers or unnecessary delays designed to run out statutory deadlines.
- Maximized compensation through legal expertise: A lemon law attorney ensures you receive the full refund or replacement vehicle you deserve, including incidental damages and attorney fees.
- Navigation of state and federal lemon law protections: When Massachusetts law doesn’t cover your situation, federal protections under the Magnuson-Moss Warranty Act may still provide relief.
- Access to Office of Consumer Affairs and Business Regulation (OCABR) arbitration processes: Understanding how to properly utilize OCABR arbitration can significantly accelerate resolution of your lemon law claim.
Our Massachusetts Lemon Law Services
New Vehicle Lemon Law Claims
We provide comprehensive representation for new car, truck, and motorcycle lemon law cases under ALM GL ch. 90 § 7N½. This protection covers vehicles within one year of original delivery or 15,000 miles, whichever comes first.
Our team handles every aspect of your claim, from documenting repair attempts to sending proper final opportunity notices to the manufacturer. We assist consumers in determining whether their defective vehicle qualifies and guide them through the entire process to achieve the best possible result.
Massachusetts Lemon Law Requirements You Must Meet
Understanding whether your situation qualifies under the Massachusetts lemon law is the first step toward obtaining relief. Here are the requirements you must satisfy:
- Three repair attempts for the same substantial defect OR 15+ business days out of service: The manufacturer or dealer must have had a reasonable opportunity to fix the problem. This means either three attempts at repairing the same significant defects or your vehicle being out of service for a cumulative total of 15 or more business days during the term of protection.
- Proper notice requirements and final repair opportunity procedures: Documentation matters. Sending a certified “Final Opportunity to Repair” letter to the manufacturer is essential for preserving your legal options.
- Defect must occur within the term of protection: For new motor vehicles, all repair attempts must occur within one year of delivery or 15,000 miles.Complete documentation of all repair attempts: Keep every repair order, receipt, and written communication. This evidence is essential for proving your lemon law claim.
Our Proven Lemon Law Process
Step 1: Free Case Assessment
We begin with a comprehensive review of your vehicle’s repair history and all relevant documentation. Our attorneys evaluate your situation against both Massachusetts and federal lemon law requirements to determine the strength of your claim and the most effective legal strategy.
Step 2: Strategic Case Development
Once we determine you have a valid claim, we gather and organize all necessary evidence. This includes repair orders, correspondence with the dealer and manufacturer, and documentation of how the defect has impaired your vehicle’s use, safety, or market value. We then determine whether to pursue your claim under state law, federal law, or both to maximize your compensation.
Step 3: Manufacturer Negotiation
Our team conducts direct manufacturer negotiations with automaker legal departments on your behalf. We protect your right to choose between a full repurchase or a replacement vehicle—the manufacturer cannot force you to accept one over the other. Throughout this process, we ensure your interests are protected and that any settlement offer reflects the full value of your claim.
Step 4: Resolution Achievement
We work to resolve your case through negotiation whenever possible, but we are fully prepared for arbitration through the Massachusetts Office of Consumer Affairs and Business Regulation or court litigation if necessary. Our goal is ensuring you receive maximum compensation for your lemon, including refund of all payments, fees, and incidental costs.
Compensation You May Receive
When your Massachusetts lemon law claim is successful, you may be entitled to significant compensation beyond just getting rid of your defective vehicle:
- Full vehicle refund including your down payment, all monthly payments made, registration fees, sales tax, and title fees
- Replacement vehicle of comparable value if you prefer a new car over a cash refund—the choice is yours, not the manufacturer’s
- Incidental damages covering towing costs and rental car expenses.
- Attorney fees and legal costs paid by the manufacturer—not you—when you prevail on your claim
- Finance charges and interest paid on the vehicle loan or lease
- Note: The manufacturer may deduct a reasonable amount for vehicle use based on mileage driven, but all other costs should be fully reimbursed
Frequently Asked Questions
Contact Robison Lemon Law Group Today
Serving All Massachusetts Communities
Whether you’re in Boston, Worcester, Springfield, Cambridge, Lowell, or anywhere else in Massachusetts, Emma C. Robison, Esq. and Robison Lemon Law Group, LLC are ready to assist consumers with their lemon law claims. Our track record of success against major automakers means you have an experienced advocate in your corner.
Don’t let a defective vehicle drain your finances and peace of mind. Contact us today to determine whether you have a valid claim and learn about your legal options.
Find Out if YOU Qualify for the Lemon Law
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