Jeep Cherokee: Complaints & Recalls

The early versions of the Jeep Cherokee were so popular, they sparked massive competition among SUV manufacturers.

That popularity has continued to this day, but occasionally drivers do have complaints. If you believe your Cherokee may have been sold to you with a known defect, reach out to us at 833.4.CARLAW for a free consultation and we will investigate the problem.

Yearly Jeep Cherokee Complaints, Investigations, and Recalls

If you purchased a new Jeep Cherokee in the last few years, here’s what you should know, courtesy of the National Highway Traffic Safety Administration:

2015 Jeep Cherokee

The most common complaints revolved around:

Reasons for recalls include:

  • Cruise control can’t be turned off. Some drivers have found the cruise control stays on despite all efforts to turn it off.
  • Fire extinguisher may be clogged or inoperable. The vehicle’s fire extinguisher may not work when it’s most needed.
  • Improper torque on seat fasteners. If the seats aren’t screwed down properly, they could move under heavy braking or an accident.
  • Transmission may unexpectedly shift to neutral. If this happens while the vehicle’s in motion, the risk of an accident increases.
  • The liftgate module may short circuit because of a water leak. Short circuits increase the risk of a fire.

2016 Jeep Cherokee

Reasons for recalls include:

  • Cruise control can’t be turned off. Some drivers have found the cruise control stays on despite all efforts to turn it off.
  • Fire extinguisher may be clogged or inoperable. The vehicle’s fire extinguisher may not work when it’s most needed.
  • Improper torque on seat fasteners. If the seats aren’t screwed down properly, they could move under heavy braking or an accident.
  • The front halfshafts may fracture. When a halfshaft disconnects from an axle drive, the risk of an accident increases.
  • The liftgate module may short circuit because of a water leak. Short circuits increase the risk of a fire.

2017 Jeep Cherokee

Reasons for recalls include:

  • Cruise control can’t be turned off. Some drivers have found the cruise control stays on despite all efforts to turn it off.
  • Rim information missing from label. Without the tire and rim designation clearly labeled, a technician may unknowingly install the wrong kind onto the vehicle, potentially increasing the risk of a crash.
  • Improper welds on driver’s knee airbag inflator. This could prevent the airbag from inflating properly during an accident.

2018 Jeep Cherokee

Reasons for recalls include:

  • Cruise control can’t be turned off. Some drivers have found the cruise control stays on despite all efforts to turn it off.
  • Rim information missing from label. Without the tire and rim designation clearly labeled, a technician may unknowingly install the wrong kind onto the vehicle, potentially increasing the risk of a crash.
  • Failed oil pump can stall the engine. A stalled engine increases the risk of a crash, especially when the vehicle’s in motion.
  • Fuel leak may cause a fire. Heat or an ignition source could start a fire.

Information reflects nhtsa.gov data as of 7/29/18.

Seek Legal Assistance for Your Jeep Cherokee

If you’re constantly coordinating with your dealership to fix your Cherokee, you may have been sold a lemon. Robison Lemon Law Group LLC can help you navigate both the Magnuson-Moss Warranty Act and state lemon laws to ensure you receive the justice you deserve.