Infiniti Problems, Complaints, & Recalls

Establishment (1989): Infiniti was introduced in 1989 in North America. The decision to establish a luxury division was influenced by similar moves by Toyota and Honda, which created Lexus and Acura, respectively. Infiniti aimed to compete in the premium vehicle segment that was predominantly occupied by European automakers.

Early Models: The brand’s initial lineup included the Q45, a luxury sedan with a V8 engine, and the M30, a coupe and convertible. The Q45 was notable for its advanced technology and performance, positioning Infiniti as a serious competitor in the luxury market.

Design Philosophy and Brand Identity: Infiniti’s design philosophy evolved over time, often focusing on sleek, aerodynamic styling, and incorporating Japanese cultural elements. The brand struggled initially with brand identity but eventually found its footing by emphasizing quality, performance, and luxury.

Global Expansion: After its North American debut, Infiniti gradually expanded to other markets, including the Middle East, South Korea, Russia, and China. However, its presence in Europe was limited, and it struggled to gain a foothold against well-established European luxury brands.

Technological Innovations: Infiniti has been known for introducing various technological advancements, like the world’s first steer-by-wire system in the Q50 sedan and pioneering safety features.

Recent Developments and Electric Future (2020s): In recent years, Infiniti has faced challenges in a highly competitive luxury car market. However, the brand is focusing on electrification, aligning with the automotive industry’s shift towards electric vehicles (EVs). Infiniti plans to launch several EVs and hybrid models, aiming to transform its entire lineup to electric or e-Power hybrid vehicles.

Infiniti’s journey reflects the broader trends in the automotive industry, such as the shift towards luxury, the importance of technological innovation, and the recent pivot to electrification.

Infiniti Common Problems

Here’s a brief summary of some common issues with Infiniti cars over the last 10 years:

2014 QX60: Transmission shudder, average repair cost $6,900 at 97,000 miles.
2015 QX60: Transmission failure, average repair cost $4,000 at 59,000 miles.
2014 Q50: Warped brakes, average repair cost $600 at 33,000 miles.
These are some of the more notable problems reported by Infiniti owners


Seek Legal Assistance for Your Infiniti

If you’ve experienced one of the problems above, or something similar, you can report it directly to the NHTSA so they can compile your complaint in their database. If they receive enough complaints on the same topic, they may launch an investigation into the matter.

Report your problem with your Infiniti within the original warranty period and you will have the Magnuson-Moss Warranty Act working in your favor. This federal law was designed to protect consumers from unethical warranty practices. If a dealership failed to fix a warrantable defect in your Infiniti within three or more attempts and/or your vehicle has been twenty or more cumulative days out of service, you may have a viable suit against the manufacturer for breach of warranty.

You may also have state lemon laws on your side. Like the Magnuson-Moss Warranty Act, these laws exist to extend extra protection to you, the consumer.

Don’t keep driving your Infiniti back to the dealership for repairs. Robison Lemon Law Group LLC can help you navigate both the Magnuson-Moss Warranty Act and lemon laws to ensure you receive the justice you deserve.

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