Dodge Durango: Complaints & Recalls

Since the first Durango was produced in 1997, more than 1.5 million have been sold across the United States. Known for its sporty lines and durable design, the Durango is a popular midsize Dodge SUV.

While this vehicle has gathered a sizable fan base, some owners do experience problems with their Durangos. If you believe your SUV may have been sold to you with a known defect, reach out to us at 833.4.CARLAW for a free consultation and we will investigate the problem.

Yearly Dodge Durango Complaints, Investigations, and Recalls

If you purchased a new Durango in the last few years, here’s what you should know, according to the National Highway Traffic Safety Administration:

2015 Dodge Durango

Some of the most common complaints revolve around:

Reasons for recalls include:

  • Frontal airbags may not deploy. This increases the risk of an injury during an accident.
  • Inconsistent passenger airbag deployment. This increases the risk of injury for passengers.
  • Partial passenger airbag deployment. If an airbag doesn’t deploy properly, it won’t protect passengers sufficiently.
  • Overheating of exhaust components may cause fire. These components could melt plastic parts and even start fires.

2016 Dodge Durango

The investigation covered:

  • Vehicle rollaway

Reasons for recalls include:

  • Cruise control cannot be cancelled. This could cause an accident.
  • Front left brake caliper may break. This can reduce brake effectiveness, and could lead to a crash.
  • Damaged fuel rail tube may cause fuel leak. A fuel leak could easily lead to a fire

2017 Dodge Durango

Reasons for recalls include:

  • Cruise control cannot be cancelled. This could cause an accident.
  • Halfshaft separation. This can cause a loss of drive, which increases the risk of a crash.

2018 Dodge Durango

Reasons for recalls include:

  • Cruise control cannot be cancelled. This could cause an accident.
  • Incorrect transmission park rods installed. This could lead to unintended vehicle movement if the transmission does not properly shift into Park.

Seek Legal Assistance for Your Dodge Durango

If you’ve experienced one of the problems above, or something similar, you can report it directly to the NHTSA so they can compile your complaint in their database. If they receive enough complaints on your same topic, they may launch an investigation into the matter.Report your problem within the original manufacturer’s warranty period and you will have the Magnuson-Moss Warranty Act working in your favor. This federal law was designed to protect consumers from unethical warranty practices. If a dealership failed to fix a warrantable defect within three or more attempts and/or your vehicle has been 20 or more days out of service, you may have a viable suit against the manufacturer for breach of warranty.

You may also have state lemon laws on your side. Like the Magnuson-Moss Warranty Act, these laws exist to extend extra protection to you, the consumer.

Don’t drive your Durango back and forth to the dealership for repairs. Robison Lemon Law Group LLC can help you navigate both the Magnuson-Moss Warranty Act and state lemon laws to ensure you receive the justice you deserve.