Cadillac Escalade: Complaints & Recalls

After decades of manufacturing high-quality cars, Cadillac released its first SUV, the Escalade, in 1999. While quite similar to vehicles like the Chevrolet Suburban and the GMC Yukon on the exterior, the interior is uniquely Cadillac. With luxury speakers, trim and other special amenities, the Escalade sets itself apart from similar American-made SUVs.All of that extra attention to detail doesn’t make it completely flawless, however. The Escalade has undergone a few recalls in recent years. If you believe your Escalade may have been sold to you with a known defect, reach out to us at 833.4.CARLAW for a free consultation and we will investigate the problem.

Yearly Cadillac Escalade Complaints, Investigations, and Recalls

If you purchased a new Cadillac Escalade in the last few years, here’s what you should know, according to the National Highway Traffic Safety Administration:

Driver complaints have primarily focused on:

Reasons for recalls include:

  • Frontal airbags may not deploy. This increases the risk of an injury during an accident.
  • Inconsistent passenger airbag deployment. This increases the risk of injury for passengers.
  • Partial passenger airbag deployment. If an airbag doesn’t deploy properly, it won’t protect passengers sufficiently.
  • Overheating of exhaust components may cause fire. These components could melt plastic parts and even start fires.

Reasons for recalls include:

  • Frontal airbags may not deploy. This increases the risk of an injury during an accident.
  • Upper control arms may have insufficient welds. This could lead to issues with the steering, leading to accidents.

Reasons for recalls include:

  • Frontal airbags may not deploy. This increases the risk of an injury during an accident.

If you’ve experienced one of the problems above, or something similar, you can report it directly to the NHTSA so they can compile your complaint in their database. If they receive enough complaints on your same topic, they may launch an investigation into the matter.

As long as the original manufacturer’s warranty hasn’t expired, you may still have the Magnuson-Moss Warranty Act working in your favor. This federal law was designed to protect consumers from unethical warranty practices. If a dealership failed to fix a warrantable defect within three or more attempts and/or your vehicle has been 20 or more days out of service, you may have a viable suit against the manufacturer for breach of warranty.

You may also have state lemon laws on your side. Like the Magnuson-Moss Warranty Act, these laws exist to extend extra protection to you, the consumer.

Don’t keep driving your Escalade back to the dealership for repairs. Robison Lemon Law Group LLC can help you navigate both the Magnuson-Moss Warranty Act and state lemon laws to ensure you receive the justice you deserve.